Govern Every Prompt
Apply policy before AI touches the work. Route requests by department, boundary, model, and sensitivity with a full audit trail behind every decision.
GOVERNED MUNICIPAL AI
Launch AI Across Your Municipality Without Losing Control
Pace Secure AI is the municipal AI control plane that makes government-cloud and local-model AI safe, useful, and operational. Govern what leaves the boundary, connect to real municipal data, and automate real workflows - not just chat.
Governed retrieval
Workflow automation
Government cloud + enclave options
PACE SYSTEMS' MUNICIPAL SUITE
Policy profile
Municipal Core
Allowed lane
Gov cloud
Audit status
Always on
AI Gateway
Route prompts, enforce policy, and log every decision.
Permissioned Retrieval
Return the right municipal context without crossing the wrong boundary.
Workflow Packs
Launch real municipal workflows for clerk, finance, IT, HR, and public safety.
Governance Suite
Retention, legal hold, audit trails, classification, and export controls.
POWERFUL CAPABILITIES
What Pace Secure AI Does
Transform disconnected documents, email threads, ticket queues, and shared drives into governed municipal AI operations. Pace Secure AI gives you the guardrails, retrieval, workflows, and audit layer that generic AI tools do not.
Permissioned Retrieval
Connect to real municipal sources and return only what the user or workflow is allowed to see. Same rights in the source system, same rights in AI.
Workflow-First Automation
Move beyond chat. Launch municipal workflow packs that turn governed AI into real work: intake, triage, routing, drafting, review, and completion.
Governed API Access
Let approved internal apps extend Pace Secure AI without bypassing your permissions, audit controls, model rules, or tool restrictions.
Built for Municipal Boundaries
Run general-government workloads in Pace-managed government cloud, move sensitive work into customer-controlled boundaries, or go fully local with enclave mode.
Records-Ready Governance
Classify conversations, apply retention logic, support legal hold, and produce audit-ready exports when public-record, review, or investigation workflows require them.
AI CONTROL PLANE
The governance layer is the product
Generic AI tools answer questions. Pace Secure AI governs how those questions are answered, what data can be used, where requests are allowed to run, and what gets logged, retained, reviewed, and exported afterward.
Policy engineWho can ask, what can leave, where it can go
Audit trailImmutable events across prompts, retrieval, and workflows
Records controlsClassification, retention, legal hold, and export
Policy decision
Prompt touches restricted police records and vendor evidence.
Restricted boundary required
Allowed route
Customer-Controlled Government Cloud
Approved
Retrieved sources
Evidence system, case folder, approved records share
ACL trimmed
Action policy
Draft allowed. Send / modify blocked pending review.
Review required
Audit & records
Conversation classified, retained, and exportable.
Logged
WORKFLOW PACKS
Start with one department. Expand without starting over.
Pace Secure AI is designed to land one department at a time. Each pack gives you one department knowledge space, one governance profile, and one anchor workflow live at launch - plus room to expand later.
Clerk & Records
Public records + governance- FOIA / open records intake and collection
- Council agenda and packet preparation assistance
- Policy and procedure retrieval for clerk operations
Finance & AP
Document-heavy transactional work- AP invoice intake and review support
- Contract renewal and notice-window assistance
- Procurement and vendor Q&A drafting support
IT & Security
Triage + operational response- Helpdesk triage and guided response drafting
- Phishing report intake and response support
- Policy-aware technical knowledge retrieval
HR & Administration
Repeatable onboarding and policy work- Onboarding coordination and task handoff
- Policy and handbook Q&A support
- Drafting assistance for recurring HR documents
Boards & Leadership
Deadline-driven governance workflows- Agenda packet assembly assistance
- Meeting prep and action-item drafting
- Decision support grounded in approved municipal sources
Public Safety
Restricted workflow lane- Police-sensitive retrieval and drafting support
- Evidence and incident packaging workflows
- Runs only in the right secure boundary for the work
Important: Pace Secure AI does not replace every system of record on day one.
It gives municipalities a governed AI layer and repeatable workflow packs that improve the work around those systems.
RIGHT BOUNDARY, RIGHT WORKLOAD
Same platform. Different security lanes.
Municipal AI adoption should not be all-or-nothing. Pace Secure AI lets you match the boundary to the work instead of forcing every department into the same runtime model.
Pace-Managed Government Cloud
Best for general-government departments that do not touch CJIS-sensitive data. Pace provisions and manages the Azure Government environment.
- Fastest path to launch
- Lower operational overhead for the city
- Ideal for clerk, finance, HR, IT, procurement, and boards
Customer-Controlled Government Cloud
Best when workflows or connectors touch CJIS-sensitive data or when the city requires ownership of the keys and environment boundary.
- Customer-owned keys
- No standing Pace access
- Supported through the secure CJIS pod
Split-Boundary Deployment
Run general-government workloads in a Pace-managed lane and restricted workloads in a customer-controlled lane - under one governed platform.
- Best expansion path from general government into police-sensitive scope
- One platform across two boundaries
- Ideal for municipalities that want to phase in sensitive departments later
Enclave Mode
For departments that want local models and no-egress execution. Same platform, same governance semantics, but with a local boundary.
- Local-model option
- No-egress design
- Available when the city wants to fund the local LLM system
SIMPLE PROCESS
From pilot to production without losing the plot
Most municipalities should not start with everything. They should start with one department, one anchor workflow, one governed boundary, and a path to expand with confidence.
1
DISCOVERY
Choose the first department
Identify the highest-friction municipal workflow where governed AI can create visible value quickly.
2
BOUNDARY
Set the right security lane
Decide whether the first workload should run in Pace-managed government cloud, customer-controlled government cloud, split boundary, or enclave.
3
LAUNCH
Go live with one anchor workflow
Turn on one real workflow, train the department, and establish governance, review, and operational rhythm.
4
EXPAND
Add packs, connectors, and governed extensibility
Grow one department and one approved extension at a time without changing platforms or losing control.
FREQUENTLY ASKED QUESTIONS
Questions municipalities usually ask before they trust AI
The most important questions are not about flashy demos. They are about boundaries, permissions, support, operational fit, and whether the system can survive real municipal scrutiny.
What exactly is Pace Secure AI and who is it for?
Pace Secure AI is a governed municipal AI platform designed for towns, cities, and public agencies that want
to use AI without losing control of permissions, auditability, and operational boundaries. It is built for IT,
clerk, finance, HR, administration, procurement, and public-safety-adjacent teams that need more than a generic chatbot.
Is this just another AI chatbot?
No. Pace Secure AI includes an AI chat interface, but the real product is the control plane behind it:
governance, permissioned retrieval, workflow packs, deployment boundaries, audit controls, and governed extensibility.
It is designed to help municipalities do real work - not just generate text.
How do you handle permissions and access to our documents?
Pace Secure AI is designed around permissioned retrieval. It respects the source-system boundary instead of creating
a separate free-for-all search layer. If a user or workflow should not see something in the source system,
it should not surface through AI either.
Can we start outside police and expand into CJIS-sensitive work later?
Yes. That is one of the reasons the platform is built with multiple deployment lanes. A municipality can start
with general-government departments in a Pace-managed government cloud lane, then later move sensitive workflows
into a customer-controlled lane or enclave without changing platforms.
Do you support government cloud and local models?
Yes. Pace Secure AI supports Pace-managed government cloud for non-CJIS work, customer-controlled government cloud
for city-owned secure boundaries, split-boundary deployments for mixed environments, and enclave mode for local-model,
no-egress execution.
Can our internal developers build on top of it?
Yes - through governed API access. Pace Secure AI is designed to support approved app registrations, scoped service accounts,
model and tool allowlists, audit logs, and optional customer-hosted read-only connectors. The goal is governed extensibility,
not unmanaged bypasses around the platform.
How quickly can we get started?
Most municipalities should start with one department and one anchor workflow. Initial implementations are typically measured in weeks,
not months. The fastest path is a single department in Pace-managed government cloud, with additional packs and secure lanes added after the first win.
What kind of support and onboarding do you provide?
We provide guided onboarding, implementation working sessions, launch support, post-go-live check-ins, and ongoing reviews.
Standard support focuses on a reliable operating cadence; higher-touch partnership options are also available for municipalities
that want a more active success motion.
PACE SYSTEMS' MUNICIPAL SUITE
Ready to launch municipal AI you can actually govern?
Start with one department. Choose the right boundary for the work. See how Pace Secure AI can turn retrieval, policy, and workflows into one governed operating system for AI across your municipality.
40+ Years in Business
600+ Municipal Clients
Built for municipalities