Company founded
Pace Systems was established to serve the growing technology needs of local agencies with hardware, software, and consulting services.
Pace Systems has spent more than four decades helping municipalities adopt technology with confidence. Pace Secure AI extends that same municipal-first discipline into governed AI, retrieval, workflow automation, and secure deployment architecture.
For over 40 years, Pace Systems has been a trusted technology partner for municipalities, counties, and public agencies. That long operating history shapes how we build Pace Secure AI: with governance first, operational fit over hype, and a practical understanding of how public-sector teams actually work.
Pace Secure AI is the continuation of that work. It brings governed AI to municipalities through the same standards Pace has used for years in software delivery, security-sensitive environments, and long-term customer partnerships.
Decades of municipal delivery experience across technology, software, and secure operations.
Broad public-sector exposure across departments, jurisdictions, and operating constraints.
A real delivery organization behind the product, not a lightweight marketing shell.
Secure AI deployment shaped by municipal boundaries, records obligations, and long-term trust.
Pace Secure AI did not emerge from nowhere. It is the product of years spent serving municipalities, building software, navigating security requirements, and learning where public-sector technology succeeds or fails.
Pace Systems was established to serve the growing technology needs of local agencies with hardware, software, and consulting services.
Pace became a trusted partner to municipalities and counties, developing solutions aligned to government constraints and expectations.
The team built deep experience around secure infrastructure, government operations, and the practical realities of risk management.
Pace moved from one-off solutions into broader municipal SaaS products, laying the foundation for scalable, repeatable delivery.
The organization passed 100+ SaaS customers and continued expanding its reach through long-term municipal relationships and referrals.
Pace grew to serve hundreds of municipalities nationwide across a wide range of departments and operational requirements.
The next chapter brings governed AI, permissioned retrieval, and secure workflow automation into Pace Systems' municipal platform strategy.
Municipalities should not have to choose between AI adoption and operational control. Pace Secure AI is built to make governed AI practical, durable, and trustworthy for public institutions.
To bring enterprise-grade governed AI to municipalities of all sizes by combining advanced AI capabilities with decades of public-sector delivery experience. We help agencies deploy AI in the right boundary, connect it to the right sources, and turn it into real operational value without abandoning security, records, or accountability.
The pillars behind our municipal AI platform.
Policy-aware prompt routing, model controls, tool restrictions, and auditable decision paths across municipal workloads.
Municipal search and retrieval grounded in source-system permissions so AI responses respect the same boundaries as the underlying systems.
Support for Pace-managed government cloud, customer-controlled lanes, split-boundary deployment, and enclave-style local execution.
How Pace delivers outcomes municipalities can rely on.
600+ municipalities served, 40+ years in business, and a delivery model shaped by long-term public-sector trust.
Practical, department-first deployment that helps agencies launch real workflows without overreaching on day one.
Deep municipal context across software delivery, operational security, records needs, and secure modernization.
Pace builds for continuity, supportability, and real operating cadence - not one-time pilots that disappear after launch.
Pace Secure AI is a direct extension of Pace Systems' broader municipal software and technology work.
Over the years, Pace has helped municipalities modernize systems, support staff, and navigate increasingly complex operational and security demands. That work made one thing clear: public-sector teams need AI that can fit into real municipal workflows without bypassing policy, permissions, or trust.
Pace Secure AI was built to answer that need. It brings together governed prompt routing, permissioned retrieval, workflow automation, and secure deployment lanes so municipalities can use AI in a way that still makes sense under scrutiny.
The goal is not novelty. The goal is durable municipal capability: AI that helps departments move faster while still operating in the right boundary, with the right controls, and with Pace Systems behind the implementation.
Designed around public-sector workflows, oversight, and deployment realities rather than repackaged enterprise assumptions.
Pace brings real municipal operating history, not just AI positioning.
Permissions, auditability, secure routing, and operational fit are central to the product.
The platform is designed to expand department by department without forcing municipalities to abandon control.
Pace Secure AI is backed by the same Pace Systems organization that has served municipalities for decades. If you want governed AI with real operating discipline behind it, schedule a live demo.