ABOUT PACE

Trusted Government IT Partner Since 1983

Pace Systems has spent more than four decades helping municipalities adopt technology with confidence. Pace Secure AI extends that same municipal-first discipline into governed AI, retrieval, workflow automation, and secure deployment architecture.

MUNICIPAL IT EXCELLENCE

Built for public-sector reality, not generic enterprise assumptions.

For over 40 years, Pace Systems has been a trusted technology partner for municipalities, counties, and public agencies. That long operating history shapes how we build Pace Secure AI: with governance first, operational fit over hype, and a practical understanding of how public-sector teams actually work.

Pace Secure AI is the continuation of that work. It brings governed AI to municipalities through the same standards Pace has used for years in software delivery, security-sensitive environments, and long-term customer partnerships.

40+

Years in business

Decades of municipal delivery experience across technology, software, and secure operations.

600+

Municipal clients

Broad public-sector exposure across departments, jurisdictions, and operating constraints.

150+

Dedicated employees

A real delivery organization behind the product, not a lightweight marketing shell.

AI

Governed by design

Secure AI deployment shaped by municipal boundaries, records obligations, and long-term trust.

OUR JOURNEY

Four decades of municipal technology built into one AI platform.

Pace Secure AI did not emerge from nowhere. It is the product of years spent serving municipalities, building software, navigating security requirements, and learning where public-sector technology succeeds or fails.

1983

Company founded

Pace Systems was established to serve the growing technology needs of local agencies with hardware, software, and consulting services.

1998

Public-sector focus deepens

Pace became a trusted partner to municipalities and counties, developing solutions aligned to government constraints and expectations.

2004

Security expertise expands

The team built deep experience around secure infrastructure, government operations, and the practical realities of risk management.

2012

Municipal software suite launches

Pace moved from one-off solutions into broader municipal SaaS products, laying the foundation for scalable, repeatable delivery.

2019

Cloud adoption accelerates

The organization passed 100+ SaaS customers and continued expanding its reach through long-term municipal relationships and referrals.

2024

500+ SaaS customers

Pace grew to serve hundreds of municipalities nationwide across a wide range of departments and operational requirements.

2026

Pace Secure AI launches

The next chapter brings governed AI, permissioned retrieval, and secure workflow automation into Pace Systems' municipal platform strategy.

MISSION & STRATEGIC VISION

Why Pace Secure AI exists

Municipalities should not have to choose between AI adoption and operational control. Pace Secure AI is built to make governed AI practical, durable, and trustworthy for public institutions.

Pace Secure AI's mission

To bring enterprise-grade governed AI to municipalities of all sizes by combining advanced AI capabilities with decades of public-sector delivery experience. We help agencies deploy AI in the right boundary, connect it to the right sources, and turn it into real operational value without abandoning security, records, or accountability.

Core competencies

The pillars behind our municipal AI platform.

Governed AI orchestration

Policy-aware prompt routing, model controls, tool restrictions, and auditable decision paths across municipal workloads.

Permissioned retrieval

Municipal search and retrieval grounded in source-system permissions so AI responses respect the same boundaries as the underlying systems.

Secure deployment architecture

Support for Pace-managed government cloud, customer-controlled lanes, split-boundary deployment, and enclave-style local execution.

Operational excellence

How Pace delivers outcomes municipalities can rely on.

Proven success

600+ municipalities served, 40+ years in business, and a delivery model shaped by long-term public-sector trust.

Guided rollout

Practical, department-first deployment that helps agencies launch real workflows without overreaching on day one.

Domain expertise

Deep municipal context across software delivery, operational security, records needs, and secure modernization.

Long-term partnership

Pace builds for continuity, supportability, and real operating cadence - not one-time pilots that disappear after launch.

THE PACE SECURE AI STORY

From municipal delivery to governed AI.

Pace Secure AI is a direct extension of Pace Systems' broader municipal software and technology work.

Over the years, Pace has helped municipalities modernize systems, support staff, and navigate increasingly complex operational and security demands. That work made one thing clear: public-sector teams need AI that can fit into real municipal workflows without bypassing policy, permissions, or trust.

Pace Secure AI was built to answer that need. It brings together governed prompt routing, permissioned retrieval, workflow automation, and secure deployment lanes so municipalities can use AI in a way that still makes sense under scrutiny.

The goal is not novelty. The goal is durable municipal capability: AI that helps departments move faster while still operating in the right boundary, with the right controls, and with Pace Systems behind the implementation.

Why municipalities trust Pace

1

Purpose-built for municipalities

Designed around public-sector workflows, oversight, and deployment realities rather than repackaged enterprise assumptions.

2

Decades of delivery experience

Pace brings real municipal operating history, not just AI positioning.

3

Governance first

Permissions, auditability, secure routing, and operational fit are central to the product.

4

Built for long-term use

The platform is designed to expand department by department without forcing municipalities to abandon control.

PACE SYSTEMS' MUNICIPAL SUITE

Work with a municipal technology partner that knows the territory.

Pace Secure AI is backed by the same Pace Systems organization that has served municipalities for decades. If you want governed AI with real operating discipline behind it, schedule a live demo.

See the Capabilities